Updated: Jan 21, 2019
Mr. Claus is coming a little early this season, delighting Shaw customers across the land with free speed! As a result of the Santa’s generosity, all residential Internet 150 and Internet 300 service subscribers will notice their download speeds double beginning on December 3rd. Yes, we said DOUBLE! Over the past few years, Shaw has invested heavily into its extensive fibre network. Already one of North America’s largest networks, this investment in 1.4 million kilometres of fibre, means you, the loyal Shaw customer benefits with lightning fast connectivity.
Wondering about your current speed? With the help of this online tool, you can check your upload and download speeds.
Should you find your speed lower than expected, and wondering if you have been upgraded, it may be time to power cycle your modem:
Unplug the power from your modem. Leave all your other connections secure
Unplug the power from your router and patiently wait for 30 seconds. We say patiently, as we know from experience that 30 seconds can sometimes feel like an eternity
Plug the power back into your modem ONLY
Wait for your modem to come back online. You should observe a steady online indicator light
Plug the power back into your router
Restart your computer
Test your Internet connection
Interested in learning more about your network speeds? We are just a click away. Book a remote support call now.