• RW Networks Inc.

Phishing, Smishing and Vishing

As technology advances in leaps and bounds, cyber criminals also continue to evolve. Craftily exploiting human nature via social engineering, these hackers are able to convince us to do something we wouldn’t normally do. Unfortunately, falling for a phishing scam can be extremely costly. Now is the time to be vigilant! But first things first, what is phishing, smishing and vishing?



Phishing - an email attack that attempts to steal either your identity or your hard earned money by encouraging you to reveal personal and confidential information such as your bank information, credit card numbers and passwords. Basically, the hackers are “fishing” for information. For example, you may receive an email that appears to be from a vendor you trust informing you that there is an issue with your order. “Simply click here to complete this form.” Voila! Instead of dealing with your purchase, you have gifted a hacker with all of your information.


Smishing - is a type of phishing cyberattack that utilizes text messaging and mobile phones as the attack platform. Smishers may present themselves as bank representatives asking you to click on a weblink in a text message to verify a suspicious charge on your account.


Vishing - again, similar to phishing, the attackers are after your sensitive personal or corporate information. Instead of using email, you will receive a voice call. For example, the hacker may claim to be a representative from Microsoft declaring you have a virus on your computer. They will ask to either log on to your machine or for a credit card number enabling the cyber criminal to steal data instead of installing the latest and greatest antivirus software.


Don’t get reeled in. Follow these steps to stay cybersafe!

  • Be cautious and skeptical of message content. Look for misspelled words and poorly written copy

  • Trust your instincts

  • Double check sender’s email addresses

  • While we strongly encourage you to implement Multi-Factor Authentication, beware of Multi-Factor Authentication requests. Did you actually log in to the site requesting authentication?

  • Use anti-malware programs

  • Use a firewall

  • Update your software

  • Keep on top of all security updates

  • Be suspicious of pop-ups

  • Be mindful of email attachments, especially from unknown sources

  • Watch for text messages that ask you to click a link and provide information

  • Update old passwords

  • Consider using a password manager

  • Last, but not least, do NOT give out your personal information


Need help? We are just a call away. Contact RW Networks Inc. at 604-538-5424 or 250-871-1387.